新芯片支持_ic烧录机_IC自动烧录机-Core Micro Semiconductor (Suzhou) Co., Ltd.-Core Micro Semiconductor (Suzhou) Co., Ltd.

The algorithm support service is a free service (some special projects and on-board programming are paid services), and we are as flexible as possible to respond to customer requests for new chip programming support in programmer software support. The algorithm to support the submission process is simple:

You sent us a request to add a chip that is not yet supported in the programmer software (if possible, please provide some chip samples).

We will immediately acknowledge receipt of your request, along with information on our work plan, expected solution deadlines, and suitable programming adapters (if required).

After these are completed, we will notify you that the latest version of the software version (downloaded from our official website) is ready to use.

If you are not completely satisfied with our solution (eg technically impossible, or expensive, or no programming specification available, etc.), we will contact you immediately and propose other suitable solutions.

Note:

Our service is free and therefore no claims can be made.

We will serve you as soon as possible, but we cannot guarantee that all needs will be met immediately

We reserve the right to prioritize the needs of all users.

Algorithm support services are closely related to Acroview programmers, and users who own multiple Acroview programmers will have priority over users of a single Acroview programmer.

In addition, registration as an Acroview Programmer member request will have priority

We do our best to meet your needs.

Please provide a separate form for a request. If there are multiple chips on the same form, we will only follow the first one.

We understand that those unanswered questions may not be important to you.

The Algorithm Request Form can also be used to support requests for non-programmable chips (such as tests), or chips with no internal memory section. In this case, please indicate what we need to do with the chip in the "Request a Note" section

Fields marked with an asterisk (*) are required

Project information, where the burnable chip will be used : Special symbol (*) is required

entry name

Application algorithm type

End customer contact

End customer name or website

Mailbox

Telephone

Chip burn per hour

Total number of chips burned

Record holder required for the project/Module

Algorithm applicant information:

Customer (company name)

Address

City

Country

Postcode

Contact name

Contact phone number

Mailbox

Algorithm applicant customer type

Company information to be used for chip programming:

Chip burning company information

Company name or website name

Contact Company

Contacts

Telephone

Mailbox

Programmer device information to use:

Programmer (category)

Programmer usage

Where did you buy the product

Distributor

Purchase date

Programmer serial number

Software version of programmer

Information about burnable chips you want to support:

Chip type

Supplier

Encapsulation

Chip burning mode

Solution requirement deadline

Have you checked the latest version of the software

Can chip samples be provided?

Other information:

Other information

If it is ISP online (on board) burning, please specify the required chip interface (such as JTAG, SWD, UART,...), need to submit the following documents, our engineers will contact you in time, please help prepare；

1: ISP and wiring diagram

2: Schematic & gerbe files (schematic), and

3: Power supply voltage of PCBA

4: The approximate power consumption of PCBA (current size), and

5: PCBA power supply interface and description (power supply interface description)

6: Is the function of PCBA provided normal?

7: Provide test files for verification (test files (firmware burning))

8: Description of special control signal during ISP burning

9: Other special considerations